V Nails Butuan FAQ
V Nails Butuan General FAQ
Services & Booking
What nail services do you offer?
We offer a wide range of nail services including manicure, gel polish, hard gel, builder gel, nail enhancement, and custom nail art designs. Our team is happy to help you choose the service that fits your style and needs.
Do I need to book an appointment, or do you accept walk-ins?
We recommend booking in advance to secure your preferred time slot, especially during weekends and holidays. Walk-ins are welcome, but availability may be limited.
How do I book an appointment?
You can book an appointment online through our website, via Facebook Messenger, or by calling us directly.
What is your cancellation or rescheduling policy?
Please notify us at least 24 hours in advance if you need to cancel or reschedule. This allows us to offer your slot to other clients. Reservation fees are non-refundable should you choose to cancel your appointment.
Pricing & Payment
What are the prices for your services?
Prices vary depending on the service. Our prices start at P350 for gel polish. For custom nail art or additional treatments, prices may vary.
Are there extra charges for nail art, gel polish, or removal?
Some services, like detailed nail art or gel removal, may have additional fees. Our staff will inform you of any extra charges before starting your service.
What payment methods do you accept?
We accept cash, bank transfer, e-wallet payments (GCash, Maya, etc.).
Hygiene, Safety & Tool Sterilization
How do you sterilize tools between clients?
All our reusable tools are thoroughly cleaned and sterilized using Barbicide. We also use disposable files, buffers, and other single-use items to maintain the highest hygiene standards.
What products or brands do you use?
We use high-quality and professional nail products to ensure you get high-quality nail service output. Our staff can recommend the best options for your needs.
Nail Health & Suitability
Can I get a manicure if I have nail or skin issues?
If you have fungal infections, cuts, or other nail or skin concerns, we recommend consulting with our staff before your appointment. Some services may need to be postponed for your safety.
How do I care for my nails after a service?
Avoid excessive water exposure for 24 hours after a manicure or gel service. Use cuticle oil regularly and be gentle with your nails to make your service last longer. Our staff will provide detailed aftercare instructions.
How often should I get a manicure, or gel/acrylic maintenance?
For gel nails, every 3–4 weeks is ideal, depending on your nail growth and personal preference.
Service Details & Customization
What’s the difference between your services (e.g., basic manicure, gel, builder gel)?
- Basic Manicure: Nail shaping, cuticle care, buffing, and regular polish.
- Gel Manicure: Long-lasting gel polish cured under UV/LED light.
- Builder Gel: A stronger gel used to strengthen natural nails, ideal for repairing weak nails or creating structured nails.
- Hard Gel: A stronger gel used to extend or strengthen natural nails, ideal for repairing weak nails or creating custom shapes.
Do you accept male clients?
Absolutely! Our services are open to everyone who wants clean, healthy, and stylish nails.
Can I request specific colors or bring my own nail polish?
Yes! You can choose your favorite colors from our collection or bring your own polish. For nail art, we recommend you send us your nail inspo or reference photos ahead of the scheduled appointment.
Customer Experience & Policies
What should I do if I’m not happy with my nails or service?
Your satisfaction is our priority. Please notify our staff immediately, and we will do our best to fix any issues promptly.
Do you have tipping policies?
Tipping is optional but appreciated. It is a way to recognize our staff’s service if you are happy with your experience.
Do you offer promos, packages, or loyalty programs?
Yes! We regularly offer seasonal promos and packages for frequent clients. Join our loyalty program to enjoy exclusive discounts and perks.